What does my card status mean?

Understanding the statuses on a virtual card application.

Virtual cards
Last updated 2026-09-17
  • Received — we have your application.
  • Under review — it is being assessed.
  • Issued — the card is active and its details are available.
  • Not approved — the application was declined.

How long does it take?

Review does not run to a fixed timetable; each application is considered individually. You will be notified by email when there is an outcome.

If you are not approved

You may contact your account manager to understand the position. You can apply again later if your circumstances change.

Did this answer your question?

Your account manager can help with anything account-specific.