As a platform handling cross-border payments and digital assets, we are required to understand who our clients are and where their funds come from. This is standard practice across the regulated financial sector.
Source of funds
For some accounts we ask for evidence of source of funds or source of wealth — for example, business records, statements or sale documentation. This is not a reflection on you; it is a required control for the type of activity involved.
What we never ask for
- Your password.
- Your two-factor authentication codes.
- Private keys or wallet recovery phrases.
If anyone claiming to be from us asks for these, do not provide them — report it to us immediately.